Chief Operating Officer (COO) Programme

Mastering Operational Excellence for Future-Ready Leadership
  • Online + Live Sessions by NTU Faculty
  • Live Masterclasses by Industry Experts
  • 10 + Real World Case Studies
  • Hands-On Supply Chain Simulation
  • 1-day Campus Immersion and Networking Event
  • NTU Associate Alumni Status and Benefits
Work Experience

Future-Proof Your Career: Invest in Your Success

Emeritus and NTU Nanyang Business School unite to offer an exclusive opportunity. Enrol before Invalid liquid dataand get Invalid liquid data enrolment benefit. Limited seats available. Reserve your spot today!

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Programme Highlights

Pre-recorded video lectures

Pre-recorded video lectures by NTU-NBS faculty for self-paced learning

Live online sessions by NTU-NBS faculty

Live online sessions by NTU-NBS faculty

Industry relevant capstone project

Industry relevant capstone project

Programme completion certificate from NTU

Programme completion certificate from NTU

Associate alumni status and benefits

Associate alumni status and benefits

1-day immersion and networking opportunity at NTU campus (at the end of the programme)

Live doubt-solving sessions and personalised support from industry leaders (Success Coach)

1-day immersion and networking opportunity at NTU campus (at the end of the programme)

1-day immersion and networking opportunity at NTU campus (at the end of the programme)

Masterclasses

Live masterclasses led by industry experts

  • The programme highlights presented above are approximate, and subject to change depending on the availability and expertise of the teaching faculty, as well as the programme's desired outcomes.

  • The programme is designed to be delivered approximately over 7 to 8 months in a calendar year, including some occasional breaks that may be provided. This is only indicative. The actual calendar time may be more or less by a few weeks depending on the number of topics covered and other variables like breaks provided/not provided."

  • Assignments are reviewed either by a success coach who is available to support participants in their learning journey and/or by the Emeritus grading team. The final number of quizzes, assignments and discussions will be confirmed closer to the programme start.

  • *This is a majorly self-paced online programme with some live sessions with programme faculty. Post- session video recordings will be available for up to 12 months after programme completion. We have a curated panel of industry practitioners who will be conducting the weekly live doubt-clearing sessions.

  • **For the on-campus networking session participants will be responsible for making their own travel and accommodation arrangements.

  • This programme will be delivered in English language

Learning Outcomes

Business strategy 85x85 01

Align strategy with operations to lead with agility in the VUCA world and drive innovation-led excellence.

Global supply chain 85x85 02

Learn to design sustainable, resilient global supply chains and manage performance effectively.

Financial leadership 85x8 03

Build financial leadership by mastering cost control, capital planning, and risk management.

Data strategy 85x85 04

Formulate data strategies, govern analytics and leverage data for competitive advantage and operational agility

AI and technology 85x85 05

Explore the role of AI, IoT and automation in operations and integrate sustainability into corporate strategy for a green economy

agile leadership 85x85 06

Implement agile leadership, advanced talent strategies, and sustainable operations for leading high-performing teams in today's dynamic business environment

Who is this programme for?

Drive alignment between strategy and operations through tech-led innovation.

  • Mid to Senior Professionals at pre-CXO level: Aspiring COOs, operations professionals, and business leaders aiming to elevate their leadership impact, improve cross-functional execution, and prepare for C-suite responsibilities. Ideal for those looking to drive transformation, operational efficiency, and organizational growth in their current roles as they progress toward COO positions.

  • Senior Professionals at CXO levels: Newly appointed and evolving Chief Operating Officers or CXO-level executives seeking to sharpen their strategic, financial, and innovation capabilities. Suited for leaders focused on enhancing enterprise-wide operational excellence, leveraging digital technologies, and aligning operations with long-term business value and agility.

Some key designations include: Chief Operating Officer, Director of Operations, Head of Operations, General Manager, Vice President (Operations), Head of Business Operations, Business Unit Head, Project Director, Head of Tech Operations, Senior Director Operations, Supply Chain Director, Managing Director, Senior Operations Manager, Assistant Vice President Operations, Business Transformation Head.

Programme Modules

Masterclasses by Industry Experts

NTU NBS COO Masterclass 3

Insights into Operational Synergies and Integration during Corporate Restructuring

NTU NBS COO Masterclass 1

Leveraging Digital Twin in Supply Chain Management

NTU NBS COO Masterclass 4

Integrating Circular Economy principles into Operations

NTU NBS COO Masterclass 2

Hyper-Automation Business Examples beyond RPA

Supply Chain Simulation Game

As part of the COO program, immerse yourself in a supply chain simulation designed to enhance your strategic decision-making and operational management skills.

Strategic Decision-Making

Strategic Decision-Making

Make critical choices on factory expansion, inventory thresholds, batch sizes, and shipping methods to optimize supply chain efficiency and financial performance.

Market Expansion

Market Expansion

Enter new markets, manage inventory levels, and optimize logistics to drive growth and profitability.

Technology Transition Management

Technology Transition Management

Navigate the phase-out of current foam technology by effectively managing production and distribution strategies.

Competitive Performance

Competitive Performance

Make real-time strategic decisions to maximize cash flow and outperform competitors in a dynamic market environment.

Note: The simulation game objectives, learning outcomes, and the platform may change as per faculty's discretion without prior notice.

Case Studies

Note: All product and company names mentioned in this material are trademarks or registered trademarks of their respective holders. Their use does not imply any affiliation with or endorsement by them. The above case studies are indicative and they are upto faculty discretion

Programme Learning Experience

Hands-On Capstone Project

Hands-on Capstone Project

Apply yourself to a real-world hands-on challenge

Case-base Insights

Case-based Insights

Case-Analysis based class discussions and presentations

Insights from industry Experts

Insights from Industry Experts

Gain cutting-edge insights from Industry Leaders

Simulation Game

Simulation Game

Hands-on Simulation activity on Supply Chain Management

Playbook Activites

Playbook Activities

Assimilate modular learnings through playbook activities

Graded Assessments

Graded Assessments

Get detailed feedback on your assignment submissions

Scenario-based quizzes

Scenario-based Quizzes

Test your decision-making with real-world business scenarios

Programme Faculty

Alvin NG Theng Haw
Alvin NG Theng Haw

Adjunct Associate Professor

Alvin Ng has over 25 years of leadership experience, holding key positions in renowned organizations such as Cisco Systems, General Electric, and Johnson Controls. As Regional...

Jian Ming (Jane)
Jian Ming (Jane)

Associate Professor (Practice)

Dr. Jian Ming has been in the College of Business (Nanyang Business School) since August 2003. She received her bachelor’s degree in accounting from Zhongshan University in th...

Rohit Bhatnagar
Rohit Bhatnagar

Associate Professor

Dr. Rohit Bhatnagar is currently associate professor of operations management, ITOM Division, Nanyang Business School. He joined NTU in December 1994. He obtained a PhD from M...

Dr. Maria Pressentin
Dr. Maria Pressentin

Principal and Chief Knowledge Officer at Leadership Scientific, HRBP and OD Strategist

Dr. Maria Pressentin is the principal and chief knowledge officer at Leadership Scientific, a global consulting group delivering executive education. Previously, she held the ...

Chew Chee Hua, Neumann
Chew Chee Hua, Neumann

Senior Lecturer

Neumann Chew C.H. was previously principal and head of analytics at SAS Institute where he designed and lead advanced analytics solution for government agencies, banks, insura...

Phang Yew Keong, Nigel
Phang Yew Keong, Nigel

Associate Dean (Executive Education) College of Business (Nanyang Business School) Associate Professor (Practice)

Nigel Keong is associate professor (Practice) of Nanyang Business School, Division of Strategy, Management and Organisation. He teaches human resources and organisational beha...

David Yew Kai Sin
David Yew Kai Sin

Senior Lecturer

David Sin is a full-time faculty with the Nanyang Business School (NBS) where he teaches business and leadership communication, negotiation, persuasion and strategy consulting...

Success Coach

Faculty Member Charles Chao Rong Phua
CHARLES CHAO RONG PHUA

CEO | Global 100 professor-author grade management consultant

Adjunct faculty for trisector research-strategy-innovation-entrepreneurship for National University of Singapore, Nanyang Technology University, Singapore Management Universit...

Past Participant Profiles

Work Experience:

Work Experience

Top Industries:

Top Industries:

  • Manufacturing

  • Consumer Products/Retail

  • Technology/Telecom

  • BFSI

  • Healthcare, Biotech, and Pharma

  • Real Estate/ Construction

Top Geographies:

LP - NTUNBS COO - Demographics - Geography

NTU Associate Alumni Status and Benefits

Participants receive the associate alumni status and benefits after successfully completing the programme and fulfilling any additional requirements specified by NTU. Being part of this programme grants you networking opportunities and other benefits, including, but not limited to:

Lifetime access to NTU email and NTU ASSOC network accounts

Lifetime access to NTU email and NTU ASSOC network accounts

Join complimentary webinars and events for career and personal development

Join complimentary webinars and events for career and personal development

Discover career opportunities through our alumni job board

Discover career opportunities through our alumni job board

Get regular updates and news on NTU

Get regular updates and news on NTU

Join Alumni Associations and Alumni Circles around the world

Join Alumni Associations and Alumni Circles around the world

NTU Associate alumni to receive a 10% tuition fee rebate to support their pursuit of a master's degree

NTU Associate alumni to receive a 10% tuition fee rebate to support their pursuit of a master's degree

Access to alumni online job board

Access to alumni online job board

Discounts and privileges

Discounts and privileges for participating merchants in the food & beverages, travel, accommodation, education and self-enrichment sector

Note: All benefits are subject to change at the discretion of NTU.

Programme Completion Certificate

Programme Completion Certificate

Upon successful completion of the programme, participants will be awarded a verified digital certificate by NTU Nanyang Business School.

Note:

  • All certificate images are for illustrative purposes only and may be subject to change at the discretion of NTU.

  • *Based on relevant guidelines and degree requirements.

Frequently Asked Questions

Early registrations are encouraged. Seats fill up quickly!

Flexible payment options available.

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